Privacy Policy

Effective Date: June 22, 2026

Paisa Base ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our Services:

Account Information

Name or display name
Mobile phone number
Email address (if provided)
Account authentication information

Transaction and Service Information

Service requests and activities
Transaction records and status information
Payment-related references and identifiers
Account activity history

Device and Technical Information

Device model and operating system
Application version
IP address
Browser information
Usage logs

Communication Information

Customer support messages
Feedback and communication records

2. How We Use Your Information

We use collected information for the following purposes:

Provide and maintain our Services
Create and manage user accounts
Process service requests
Send important service notifications and updates
Improve platform performance and user experience
Prevent fraud and unauthorized activities
Comply with applicable laws and regulations

3. Information Sharing

We do not sell your personal information.

We may share information only when necessary:

With service providers that support our operations
With technology providers for hosting, security, analytics, and communication services
To comply with legal obligations
To protect the security and rights of users and our platform

4. Data Security

We use reasonable technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission or storage method can guarantee complete security.

5. Data Retention

We retain personal information only as long as necessary to:

Provide our Services
Maintain account records
Meet legal requirements
Resolve disputes
Enforce agreements

6. Your Rights

You may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Withdraw consent where applicable

7. Cookies

We may use cookies and similar technologies to improve functionality, analyze usage, remember preferences, and enhance security.

8. Third-Party Services

Our Services may use third-party providers for hosting, security, analytics, and communication services.

These providers may process information according to their own privacy policies.

9. Children's Privacy

Our Services are not intended for individuals below the minimum legal age required in their jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.